EternityMu

Last updated: June 2026

This Privacy Policy explains how EternityMu (“we”, “us”) collects and uses information when you use our website at https://eternitymu.org/ and related game services.

1. Information we collect

• Account data: username, email address, and password (stored according to our game server settings).
• Gameplay data: characters, inventory, progress, and in-game activity stored on our servers.
• Technical data: IP address, browser type, and logs when you use the website or connect to the game.
• Communications: messages you send through our contact form or support email.

2. How we use your information

• To create and manage your account and characters.
• To send registration verification, password recovery, and service-related emails.
• To enforce our Terms of Service and protect the server from abuse.
• To respond to support requests.
• To improve stability, security, and features of our services.

3. Email

We use third-party email services (such as Brevo) to send transactional emails from addresses like [email protected]. We do not sell your email address to marketers.

4. Cookies and sessions

Our website uses cookies and session storage to keep you logged in, remember language preferences, and operate core features. You can disable cookies in your browser, but some site functions may not work correctly.

5. Sharing with third parties

We do not sell your personal data. We may share limited information only when required to operate the service (for example email delivery providers), when required by law, or to prevent fraud and abuse.

6. Data retention

We keep account and gameplay data while your account is active. Logs and pending registrations may be deleted after a reasonable period. Banned or inactive accounts may be removed during server maintenance or wipes.

7. Your choices

You may request correction of your account email through our website tools where available, or contact us at [email protected]. You may stop using our services at any time; account deletion requests are handled at our discretion.

8. Security

We take reasonable steps to protect our systems, but no online service is completely secure. Use a unique password and do not share your account.

9. Children

Our services are not directed at children under 13. We do not knowingly collect data from children under 13.

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do.

11. Contact

Privacy questions: [email protected].