EternityMu

Last updated: June 2026

Donations and purchases on EternityMu support server hosting and development. Please read this policy before buying credits or making a donation.

1. Voluntary donations

All payments are voluntary contributions. You receive in-game credits, items, or benefits as a thank-you for supporting the server. Donations are not purchases of physical goods.

2. No cash value

Virtual credits, items, and characters exist only inside our game server. They cannot be exchanged for real money through us and have no guaranteed real-world value.

3. Refund policy

Donations and credit purchases are generally non-refundable once credits or rewards have been delivered to your account. This includes cases where:

• You changed your mind after receiving credits.
• Your account was banned for breaking server rules.
• The server undergoes maintenance, resets, or rate changes.
• You lost items or characters due to normal gameplay, bugs, or wipes.

4. Exceptions

We may issue a refund or restore credits at our sole discretion if:

• We failed to deliver the purchased credits or reward due to a technical error on our side.
• You were charged twice for the same transaction (duplicate payment).
• Payment was made by mistake and no credits were used yet—contact us promptly.

5. Chargebacks

Initiating a chargeback or payment dispute without contacting us first may result in a permanent ban of your account and related accounts.

6. Contact

For billing questions, email [email protected] with your account name, payment date, and transaction details.